Q. I am a Lone Star student and it will not let me access the databases. It says it is not available to all users. Can you be of help with that?

Most of our databases are available to all LSC users, but a few are licensed by individual campus libraries to support specific programs or classes at those campuses. These databases will have campus names after them. For example,

Credo is available to everyone, but Issues & Controversies in History is only available to UP folks.

But I am a student at that campus!

Chances are you took a class at another campus first, so your library account is keyed to that first campus. (Even online classes have this effect -- LSC-Online is its own campus, technically, but other online classes are associated with the traditional campuses.) Unfortunately, the library system doesn't get updates when you change course locations -- it only knows that you're enrolled for a semester. 

Fortunately, the library staff can change your campus in your account. The quickest solution is to give our front desk a call at 281.401.5316. They can make the change in just a minute, and the effect is instant.

What if I'm taking classes at 2 campuses?

Unfortunately, your account has to be tied to one campus at a time. You can check the Supplemental Sources page of our database search to see what databases are limited by campus and decide which of your campuses is the most important to be keyed to. 

E.g. if you have a class at UP and a class at Montgomery, but Montgomery doesn't have any unique databases, go ahead and switch to UP. 

We can also switch you back and forth as needed... but you'll need to stay on top of what resource you'll need access to at what time so that you're not stuck without access after the library has closed. 

If you physically visit the library, most of the specific databases will give you access from the location without needing your account changed. (UP exception: creating a New York Times account will always require a library barcode keyed to UP.)